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RAF CROUGHTON CLINIC

Posted 11/4/2014 Printable Fact Sheet

422nd Medical Squadron

Notice of Privacy Practices

About the 422nd Medical Squadron

Our Mission |  Develop and Maintain Fit Fighters and Healthy Families through Prevention, Education, and Early Intervention.

Our Vision |  Provide World-Class Health Care for Airmen and Families.

Services provided | Family Medicine, General Dentistry, Pharmacy, Immunizations, Laboratory, Mental Health Services, Family Advocacy, and Public Health in an Ambulatory care setting. We offer a vast network of Host Nation providers within the local area and refer to the RAF Lakenheath hospital for specialty care referrals, as required.

Walk-in |  Patients can walk-in for pregnancy tests, sore throat and Urinary Tract Infections (UTI), no appointment required.


Hours
Monday, Wednesday, Thursday, and Friday: 7:30 a.m. to 4:30 p.m.
Tuesday: 7:30 a.m. to 3:00 p.m.
4th Wednesday of the Month: 1 p.m. to 4:30 p.m.

Contact Numbers

Medical Appointments
01280- 708- 737 (DSN 236-8737) Option 1

Nurse Advise Line
Comm 00-800-869-409

Dental Appointments
01280- 708- 737 (DSN 236-8737) Option 2

Dental emergencies (after duty hours)
07718- 512 -742

Medical Emergencies
Emergency contact numbers

On-base: call 911/ Off-base: 999


Go to the nearest emergency room, even during working hours, if it is a serious life threatening injury or illness. Due to our limited capabilities, the best emergency care will be provided by a local Emergency Care Center.

Contact the TRICARE Service Center and your Primary Care Management Team the next duty day after any emergency. This is a requirement of all Active Duty and their family members.

Nearest Emergency rooms to RAF Croughton |
From Croughton: Horton Hospital--01295- 275 -500 (Banbury) Post Code: OX16 9AL





From Bicester: John Radcliffe Hospital--01865 -741 -166 (Oxford) Post Code: OX3 9DU




Pharmacy
Prescriptions
Prescription services are provided by 422 MDS. Prescriptions can be picked-up during normal operating hours. For any questions please contact the clinic at (DSN) 236-8737 or commercial 01280-708- 737


Medication Refills
To request medication refills (call DSN) 226-8091/commercial 01638 528 091/or Toll free: 0800 919 121. Press ext. 2 for Croughton and then follow the prompts.  Medications will be available for pick up the following day after 8 a.m. at the RAF Croughton Pharmacy.

Immunizations
We provide Immunizations for all active duty and eligible beneficiaries stationed at RAF Croughton and the surrounding area.  Please call the medical appointment line to schedule an appointment with the immunization technician.

Dental Clinic
We provide comprehensive dental care for all active duty and eligible beneficiaries stationed at RAF Croughton and the surrounding area.

Services include |
-Diagnostic services (exams, diagnosis, x-rays, treatment plans)
-General dentistry (fillings, restorations/repairs, TMD evaluation and splints)
-Preventive dentistry (cleanings, sealants, sport guards)
-Endodontics (root canals)
-Periodontics (scaling and root planning, deep cleanings, gum surgery)
-Prosthodontics (crowns, bridges, partials, dentures)
-Pediatric dentistry (children's needs)
-Oral surgery (extractions, IV sedations, wisdom teeth removal, biopsies)

Recommendations before you PCS |
-Specialty referrals can be made to the 48th Medical Group, RAF Lakenheath, for implants and orthodontic treatment.  Care may be given after evaluation by their staff; however, it must be noted that orthodontic and/or implant treatment is not guaranteed, and is at the discretion of the provider making the evaluation at RAF Lakenheath.  Another option is to seek care from an off-base provider for those services and utilize the TRICARE Dental Plan.

-Dependents are highly encouraged to seek care at their civilian dentist prior to coming overseas.  While it is true that we can provide many services, our practice is primarily focused on providing General Dentistry and Preventive Care for active duty members and their families.

For further information feel free to contact the Dental Clinic at DSN 236-8819/commercial 01280 708 819.

Mental Health Clinic

Services |
- Evaluation and consultation upon request from 422d MDS staff or patient self-referral
- Individual and marital therapy depending upon presenting problem and suitability for therapy
- Stress management training
- 24-hour on-call crisis intervention aimed at preventing escalation of acute situations
- Emergency consultation during clinic hours concerning diagnosis, management, and disposition of Life Skills patients.
- Provide Suicide Prevention /Workplace Violence Awareness Briefings

Optometry

Active Duty
Active Duty Service Members may book eye exams only.  Appointments are offered on a quarterly schedule (Jan-Apr-Jul-Oct) at RAF Croughton. For an appointment call 236-8737, Comm.: 01280 708 737

If an appointment is needed sooner call RAF Lakenheath Optometry Clinic to book an appointment (DSN 226-8010, commercial 01638 528 010, option 3)

Active Duty Dependents
Active Duty dependents have limited appointment slots available for the RAF Croughton clinic each quarter.

Retirees
Currently no space available for eye exams.

MiCare

MiCare is a web-based tool that will enable you to communicate securely and privately with your health care team.

MiCare allows patients to |
o Request their next appointment
o Request medication renewals
o Receive test and lab results
o Communicate online with the healthcare team about non-urgent symptoms
o Accessing a large library of patient education materials

With MiCare you can receive a variety of messages. These messages include provider initiated messages, responses to your inquiries with advice on non-urgent matters.  MiCare has been implemented Air Force-wide, so once registered; you will remain in the system--no matter where the Air Force takes you.

Your healthcare team is dedicated to responding to all patient messages in a timely manner. The healthcare team will work to respond to all messages generally within a 72 hour timeframe. Please note that urgent messages should NOT be communicated via secure messaging.

Learn more about MiCare

[Note: You must FIRST sign up with your local clinic IN PERSON before you will have access due to security reasons.]

TRICARE

TRICARE Coverage and Enrollment
For enrollment into Prime, all Active Duty family members must be command sponsored.  Please bring a copy of your letter/orders to the TRICARE Service Center.  Note:  Dependent parents and parent-in-laws are NOT TRICARE eligible.

All Active Duty family members who do not select Prime coverage will automatically be covered under TRICARE standard.  This option does not require enrollment, but beneficiaries will incur out of pocket costs when seeking care outside the Military Treatment Facility (MTF) and care inside the MTF will be limited to space availability only.

Retirees who are 65 or older must enroll in Medicare Part B to be eligible for TRICARE for Life.   Please visit your TRICARE Server Center for more information.

Travelling with TRICARE
Routine and specialty care should be administered in the area of enrolment and may not be covered by TRICARE if purse in other locations.  Before seeking these types of care please contact TRICARE Eurasia-Africa at +44-20-8762-8133 for help with medical assistance.  For any emergency, please visit your closest emergency room. 

TRICARE Online
Prime medical appointment times can be booked online by registering at www.tricareOnline.com. Follow the prompts on the screen for self-registration. 

[NOTE: You will need your Sponsor's Social Security number to register. All family members must be registered separately with their own Social Security number.  Each family member will have their own password and user ID].
 


Contact the 422nd MDS | DSN (314) 236-8737 / U.K. Commercial 01280 708 737 / From U.S. Commercial 011 44 1280 708 737.




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