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RAF MENWITH HILL CLINIC

Posted 8/13/2012 Printable Fact Sheet

Services provided: Family practice, pharmacy, immunizations, laboratory, general dentistry, mental health service, public health, allergy clinic. We also have an extensive host nation network of TRICARE providers who we refer for specialized care.

Medical Appointments
DSN: 262-7968
Commercial: 01423 777 968

24-Hour Nurse Advice Line
00 800 47 592 330
NHS Direct- 0845 4647

Dental Appointments
DSN: 262-7836
Commercial: 01423 777 836

Dental emergencies (after duty hours)
07623975666

Hours:
Monday-Friday 7:30 p.m. to 4 p.m. We do close at 1 p.m. the first Wednesday of each month for training.

Pharmacy
Prescriptions and Refills
Prescriptions can be picked-up during all normal operating hours. Due to limited storage, we may keep a limited supply of your medication. Please plan in advance when ordering refills. For any questions please contact the clinic at: DSN: 262-7288 or commercial 01423 777 288.

Optometry
Appointments are offered on a quarterly schedule at RAF Menwith Hill for all active duty service members. ADSMs are not permitted to use off-base facilities and be reimbursed. Family members and retirees are able to be booked space available for optometry or go a host nation TRICARE provider for services. More information can be obtained by contacting the clinic. An announcement of a scheduled visit will be made via "MHS-ALL" and "The Station-Break." For an appointment call 262-7968, Comm.: 01423 777 968

If an appointment is needed sooner, call the RAF Lakenheath Optometry Clinic and book an appointment at DSN 226-8010, commercial 01638 528 010, option 3

Dental Clinic
We provide comprehensive dental care for all active duty and other eligible beneficiaries stationed at RAF Menwith Hill and Space-Available care for retirees and civilian DoD Employees and their families.

Services include:
--Diagnostic services (exams, diagnosis, x-rays, treatment plans)
--General dentistry (fillings, restorations/repairs, TMD evaluation and splints)
--Preventive dentistry (cleanings, sealants, sport guards)
--Endodontics (root canals)
--Periodontics (scaling and root planing, deep cleanings, gum surgery)
--Prosthodontics (crowns, bridges, partials, dentures)
--Pediatric dentistry (children's needs)
--Oral surgery (extractions, IV sedations, wisdom teeth removal, biopsies)

Mental Health Clinic
Services are available to active duty members, their dependents 10 years of age and older, and as space available for eligible retirees and civilian pay patients. A child psychologist is available.

Services:
--Evaluation and consultation
--Individual and marital therapy depending upon presenting problem and suitability for therapy
--Stress management training
--24-hour on-call Crisis intervention aimed at preventing escalation of acute situations
--Emergency consultation during clinic hours concerning diagnosis, management and disposition of Life Skills patients
--Arrange for inpatient stabilization of patients who are moderately dysfunctional due to psychological problems, and/or acutely suicidal or aggressive toward other as well as substance abuse disorders

Medical Emergencies
Go to the nearest emergency room, even during working hours, if it is a serious life threatening injury or illness. Due to our limited capabilities, the best emergency care will be provided by a local Emergency Care Centre.

Follow up with a Primary Care Manager. It is mandatory for all active duty to be seen at the Medical Flight within 72 hours.

Nearest Emergency room
From RAF Menwith Hill: Harrogate and District--01423 885 959 Post Code: HG2 7SX
**Written directions are available at the Referral Management Center inside the Medical Clinic.

Tricare
Command Sponsorship

--For enrollment into Prime, all family members of active duty must be command sponsored. Please bring a copy of your orders to In-proccessing.

Travelling with Tricare
--Any emergency care will be covered while travelling in Britain or Europe; however, it is always wise to stop by the TRICARE Service Center to pick up the latest information and phone numbers before departing. Routine care is not covered when going to another region without transferring the enrollment, depending on the length of stay. Talk to the service center staff to ensure you will be covered during your trip - it may very well save you from paying any non-network provider invoices out of pocket.

Check Your Coverage
In Europe, active-duty family members have two options for medical care: Tricare Prime and Tricare Standard. Most active-duty families choose Tricare Prime, which offers no out-of-pocket costs for covered services, a Primary Care Manager and priority access to military medical facilities. Enrollment is required. Tricare Standard covers all retirees and is an option for active-duty family members who want more freedom to choose providers. Costs include deductibles (money you pay before Tricare benefits take effect) and cost shares (a percentage of medical bills which you are responsible for paying). Though costs are higher than Tricare Prime, they are still significantly lower than most civilian health plans.

How to Enroll
To enroll in Tricare Prime, active-duty families should contact their local Tricare Service Center (go to www.tricare.mil/bwe) Retirees under age 65 and active-duty families who choose Tricare Standard do not need to enroll, but it is still a good idea to contact your Tricare Service Center to verify that you are in the system correctly. Retirees who are 65 or older must enroll in Medicare Part B to be eligible for Tricare for Life. Your Tricare Service Center can provide information on how to do this.

Dental Care
Military dental facilities overseas treat family members on a space-available basis. The availability of appointments varies by location and circumstances - such as deployments. Therefore, active-duty families are encouraged to consider enrollment in the Tricare Dental Program, which offers coverage for most dental procedures, including orthodontics and dental implants, for a low monthly premium. Active-duty families pay just $10.30 for one family member and $30.89 for multiple family members. For details, go to https://mybenefits.metlife.com/tricare.

For medical information and access to a registered nurse any time day or night, regardless of where you live or are traveling, call the Tricare Nurse Advice Line toll free at 00 800 47 592 330. The Nurse Advice Line can answer your questions and give you up to date medical guidance. This new toll free telephone number is accessible in all European countries except Greece, Turkey and Bahrain.







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