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leadership COVID-19 Updates

501 CSW PUBLIC HEALTH LATEST UPDATES

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Face Mask Guidance

The CDC is recommending wearing cloth face coverings in public settings where social distancing measures are difficult to maintain, and the U.S. Department of Defense (DoD) is following suit. Here is what this means for the 501st:

Why?

  • Cloth masks help to decrease the spread of the virus and help people who may have the virus and do not know it from spreading it to others.
  • Maintaining 6-feet social distancing remains critical to slowing the spread of the virus.

When to Wear:

  • When entering a 501st installation (see guidance below)
  • When entering a publicly accessible area at the commissary, AAFES troop store/exchange, post office, gas station (register), food service, or any other facility where a 6-foot physical distance cannot be maintained or guaranteed.
  • If operating in a work center where a 6-foot physical distance cannot be maintained from others.
  • You do not need to wear a mask in personal residences or yards.

How to Wear:

  • For a quick and easy tutorial using materials you own already, click here.
  • For military members, masks should be conservative and professional.
  • Masks should not be placed on anyone under age 2, anyone who has trouble breathing, or who is unable to remove the mask themselves for any reason.
  • The cloth face coverings recommended are not surgical masks or N-95 respirators, as these must continue to be reserved for healthcare workers and other medical first responders.

Current from 22 JUN 2020

For information on all HPCONS, click here.

More Information

ZERO cases of the 2019 Novel Coronavirus (COVID-19) have been reported in the 501st CSW. 

Recent school closures in the UK, at USAG Italy, and Aviano AB are PRECAUTIONARY.  There are ZERO confirmed cases of COVID-19 at Aviano AB or USAG Italy or their respective cities a/o 11 Mar 2020.

The 501st CSW Public Health and Primary Care teams continue to closely monitor the situation.  The United Kingdom’s Chief Medical Officers have set the risk to the public at moderate.  The UK government is preparing for all possibilities.  We ask all members and families of the 501st to review this information including the contact information for each respective installation above.  

For members who are NOT empaneled to a Military Treatment Facility (MTF), please coordinate care or questions through your host nation GP or out-of-hours resources.  If you or your dependents test positive for COVID-19 or are advised to self-isolate, please alert your chain of command and Public Health team at the installation nearest to you. 

DOD personnel and their family members should monitor their command social media pages as well as the DOD, CDC and U.S. Embassy websites for the latest info.

ZERO cases of the 2019 Novel Coronavirus (COVID-19) have been reported in the 501st CSW.

The 501st CSW Public Health and Primary Care teams continue to closely monitor the situation.  The United Kingdom’s Chief Medical Officers have increased the risk from moderate to high.  The UK government have now moved from the isolation to delay phase of response.  This means they are trying to delay the spread of the virus.  We ask all members and families of the 501st to review this information frequently as the situation continues to change.

For any member of the 501st community experiencing new consistent cough or fever (>100.4F/38C) you should stay in your home and contact your medical team.  If you are instructed to self-isolate or admitted to the hospital for further evaluation or treatment of COVID-19, you should contact your chain of command and your designated or nearest Public Health team. 

DOD personnel and their family members should monitor their command social media pages as well as the DOD, CDC and U.S. Embassy websites for the latest info.

One case of 2019 Novel Coronavirus (COVID-19) has been reported from a 501 CSW tenant unit.  The member has fully recovered and isolation precautions appear to have reduced the spread of the virus to others.

If you or someone in your household develops a new cough or fever, stay home and self-isolate. Call your MTF or GP, do not go to a MTF/clinic/hospital without calling first. IF YOU OR YOUR HOUSEHOLD ARE ISOLATING AT HOME YOU MUST ALERT YOUR CHAIN OF COMMAND AND YOUR DESIGNATED OR NEAREST MTF.

For more information, view the 501 CSW COVID-19 Guide here

Public Health England and the NHS are now advising any individuals with new onset of a new continuous cough (this means you started coughing repeatedly) or fever (>100.4F/38C) should isolate at home.  Call your MTF or GP, do not go to a MTF/clinic/hospital without calling first. If living alone, you should do so for 10 days after onset of symptoms. You may return to work on the 8th day if you have been without a fever for the previous 48 hours.  If you share a household, the entire household should follow isolation precautions for 14 days. This 14-days starts from the day the first person in the household became ill. If there are vulnerable people (elderly, pregnant, or those with chronic health conditions) they should be moved out of the home if at all possible.  If you cannot do this, stay away from the vulnerable person as much as possible.

No new cases of COVID-19 have been reported in the 501 CSW.  Please see the new updates on Local Guidance if you have concerns that you may have COVID-19.

No new cases of COVID-19 have been reported in the 501 CSW.

View RAF Alconbury's Public Health Advisory here.

View RF Croughton's Public Health Advisory here.

No new cases of COVID-19 have been reported in the 501 CSW. 

No new cases of COVID-19 have been reported in the 501 CSW.  The UK government has urged the public to stay at home unless they need essential supplies (food, medicine, personal care items), work from home where possible, and only use public transport for essential travel (to/from work).  Avoid gatherings with family and friends in both public and private places; keep in touch remotely by phone/internet/social media. Use telephone or online services to contact medical or other essential services.

No new cases of COVID-19 have been reported in the 501 CSW.  

No new cases of COVID-19 have been reported in the 501 CSW.

As of 24 March 2020 - 

No new cases of COVID-19 have been reported in the 501 CSW.  On 23 March, the UK government issued new measures to reduce the spread of COVID-19.  All people must stay at home, except for very limited purposes. You should only leave the house for one of four reasons:

  • Shopping for basic necessities (food & medicine) as infrequently as possible.  Only send one member per household where possible. 
  • One form of outdoor exercise a day (run, walk, cycle) alone or with members of your household.  
  • Any medical need or to provide care or assistance to a vulnerable person
  • Traveling to/from work and only when you cannot work from home.  

When out of your home for any of these reasons continue to practice social distancing, hand hygiene, and avoid touching your face.  

If you or someone in your household has symptoms of a new cough OR fever (>100.4F/38C) the entire household must self-isolate immediately and not leave the home.  See the below Local Guidance for more information.  

 

No new cases of COVID-19 have been reported in the 501 CSW.

 

No new cases of COVID-19 have been reported in the 501 CSW.

No new cases of COVID-19 have been reported in the 501 CSW.

No new cases of COVID-19 have been reported in the 501 CSW.

No new cases of COVID-19 have been reported in the 501 CSW.

No new cases of COVID-19 have been reported in the 501 CSW.

BASE SERVICES & FACILITY HOURS

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For more information on closures, changes to operating hours, and re-openings, visit the 422nd Air Base Group Facebook page here.

 

 

 

For more information on closures, changes to operating hours, and re-openings, visit the 423rd Force Support Squadron's COVID-19 page here.

The 501st CSW Ground Transportation teams has everyone’s safety in mind to help mitigate exposure risks and enable social distancing. New timetables for the shuttles between RAF Alconbury and RAF Molesworth have been posted in all bus stops. We understand that limited shuttle runs may impact personnel and apologize for any inconvenience.

For any questions please contact 268-3950 (Ground Trans) or 268-2454 (501 CSW/LG). We want to thank everyone for your understanding in these unprecedented times.

As of 20 March 2020

  • All in-person public services are suspended at RAF Alconbury and RAF Croughton Chapels. 

  • We are exploring options for video/social media services. Bible studies and other programs have moved online or to social media. Contact chapel for information.

  • Both chapels are open Monday – Friday, 0800-1600 with reduced manning. Chapels are open for private prayer and meditation during normal operating hours. Please wash hands upon entering the chapel and maintain social distance. Chaplains are still available for counseling either by phone or in person. Call before coming to the chapel.

  • RAF Alconbury Chapel:  DSN 268-3343 or COMM +44 1480 843343

    • After-hours number: +44 1480 843713

  • RAF Croughton Chapel:  DSN:  236-8700 or COMM +44 1280 70870

    • After-hours number: +44 7725 576594

As of 1 May 2020 - Announced by DoDEA Europe

In direct and close coordination with our senior military partners, the decision was made to keep school buildings closed to students for the remainder of the 2019/2020 school year and to maintain digital teaching and learning in all DoDEA schools across Europe.

While our schools will remain closed, our teachers and administrators will continue to work diligently to maintain our digital learning programs in order to ensure continuity of education for our amazing students. These programs continue to evolve and differ slightly for each community and school…but the goal is the same, to provide “Excellence in Education for Every Student, Every Day, Everywhere”.

We know that this decision is disappointing to our staff, students and families alike. The COVID 19 pandemic continues to affect every community across the European theater. While some host nations are making decisions to slowly open up aspects of their economies, given the relatively short amount of time remaining in the current school year, DoDEA and military leadership agree that this was the prudent decision for our schools. The health and safety or our staff, students and communities is our highest priority.

This is obviously an incredibly challenging, frustrating and concerning time for all of us. Watching our teachers, students and communities come together to ensure continuity of education for our military-connected students in these challenging circumstances has been incredibly inspiring. Please continue to work diligently and cohesively to ensure that we build upon our successes to this point. Communication, moving forward, will be critical to ensuring the maintenance and evolution of these digital learning programs. Please feel free to communicate all needs and concerns related to these programs to your teachers and principals. This type of feedback is important to the education process.

Thank you again for your continued support and diligence.

Please visit the DoDEA's COVID 19 site, for more information regarding DoDEA’s response.

The 501 CSW FM office will be providing MilPay, CivPay and Travel Pay customer service by telephone or appointment only effective today until further notice.  We have set up a SignUpGenius appointment link you can use from almost every platform: www.signupgenius.com/go/9040844ADAF2DA1FA7-501csw 

We will still handle urgent needs of our members on a case-by-case basis. This link is in our operation hours in the “directory” link in the Wing App.  Please call 268-3640 for RAF Alconbury or 236-8337 for RAF Croughton if you have any questions. 

  • Legal assistance will be by appointment only and limited to mission essential services. 
  • British liaison officer services will be by telephone only. 
  • For RAF Croughton, please call DSN 314-236-8650 or 01280708650. 
  • For RAF Alconbury, please call DSN 314-268-3535 or 01480843535. 
  • Normal walk-in hours are cancelled until further notice.

 

  • Beginning Thursday, March 19, both clinics will implement extra precautions to help protect against the spread of COVID-19 in our communities. These include limiting foot traffic to clinics by doing more over-the-phone care when possible, and screening patients before entry to clinics to minimize exposure.
  • Our medical teams are doing their best to answer your questions as quickly as they can. We encourage you to use other tools to avoid overwhelming phone lines, when possible. The NHS website and the CDC website are great online tools.
  • Please remember to wash your hands, cover your cough, avoid touching your face, clean your home and workspace, and practice social distancing.
  • If you have a new cough or fever, please immediately self-isolate and call Public Health. Don't wait for Public Health to instruct you to go home. 
  • For more information, please view the video message from our medical team here.
  • Unavailable services:
    • Allergy Testing
    • Minor Elective Procedures
    • Occupational Health Exams
    • Osteopathic Manipulative Therapy (OMT)
    • Overseas Clearances
    • Shaving Waivers
    • Wart Treatment
    • Well Appointments and Physicals. Limited exceptions on case-by-case basis (e.g. 2 week well baby).
  • Under current Wing Commander guidance, the on-base banks at RAF Alconbury, RAF Molesworth and RAF Croughton will remain open as an essential functions and continue to operate following regular hours. 
  • We encourage wing personnel to utilize online banking to the extent possible and use bank services in person only on an as-needed basis and with only one member of the family visiting the bank at a time (single parents with children are allowed following Wing CC guidance). 
  • All customers are encouraged to do their needed business and leave without unnecessary loitering.

TRAVEL

Links in Graphic Below:

More Helpful links:

For more details on travel, including Frequently Asked Questions, visit the Air Force's Coronavirus web page here

Per 501 CSW Public Health, 14-day Restriction of Movement is required for some international travelers returning to the United Kingdom or Norway.  Other members of the household are not required to enter Restriction of Movement unless the traveler develops symptoms of coronavirus. 

Consider travel insurance in your future planning.  A letter in support of refunds for cancelled travel from your Primary Care Manager (PCM) is only appropriate for a personal health problem.  Please do not contact your MTF for memos for canceled travel due to COVID-19. 

When travelling, enroll in the U.S. State Department Smart Traveler Enrollment Program to ensure you get travel advisories and alerts. 

To check U.S. State Department Travel Advisories, click here.

For Travelers’ Health information from the CDC, click here.

For consolidated entry/exit procedures for each country click here. (Note: website requires CAC access)

For risk assessments and perspective regarding travel, click here. (Note: website requires CAC access)

public health guidance

Coronavirus outbreak FAQs: What you can and can't do

If you or someone in your household is sick with symptoms (cough, shortness of breath, difficulty breathing, fever, chills, shaking chills, body aches, headache, sore throat, new disturbance/loss of smell/taste) stay home, contact your chain of command, and then contact your Military Treatment Facility (MTF)/General Practitioner (GP).  If you are not at home, return immediately and directly. The MTF will help assess if your symptoms may be due to coronavirus. Stay home until a competent medical authority advises you otherwise. 

If you are instructed to stay home, you can find guidance from Public Health England and the CDC. Where possible, move any vulnerable individuals (elderly or those with health problems) out of your home for the duration of the isolation period.  If you cannot move vulnerable individuals out of your home, stay away from them as much as possible. Stay in your home, arrange for necessities to be delivered and left at your door.  There is no treatment other than supportive care for COVID-19. Drink plenty of fluids to stay well-hydrated. Use over-the-counter acetaminophen or paracetamol as needed for pain or fevers according to the package instructions.  Avoid using anti-inflammatories like ibuprofen or naproxen. If your symptoms are worsening, have not improved over the 10 days since onset, or you are having difficulty breathing or shortness of breath, contact the MTF appointment line, GP, or out-of-hours resources. DO NOT GO TO THE CLINIC OR LOCAL HOSPITAL WITHOUT CALLING AHEAD FIRST.  

If you live alone, you can end self-isolation and go out again after day 10 from the onset of your symptoms/on day 11 if your symptoms have improved and you have been fever free for 72 hours without the help of medication.  

If you live in a household and were the first person to get sick, you may end self-isolation and go out again on day 11 if your symptoms have improved and you have been fever free for 72 hours without the help of medication.  Others in your household must remain in self-isolation for at least 14 days starting from when the first person in the household had symptoms.  This is because the virus can take up to 14 days to infect a person and show symptoms.  If a healthy person living with a sick person develops symptoms at any time during the 14 days, you can end self-isolation after 10 days from the start of symptoms.  Here are some examples:  

Airman A feels unwell with a cough.  He immediately returns home and starts self-isolation on 17 March.  He contacts his leadership to inform them of his symptoms and then the MTF and is advised he may have coronavirus and to self-isolate.  He notifies his chain of command and follows self-care advice found online from the CDC/Public Health England.  He stays in his home and does not leave at all.  He coordinates for all necessities to be delivered to his doorstep and does not have face-to-face interaction with anyone.  On 27 March he feels his symptoms have improved and he has not had a fever for 72 hours without taking fever-reducing medication like acetaminophen/paracetamol or anti-inflammatories.  Airman A can return to work and leave his home on 28 March, but must continue to follow social distancing and infection precautions.  

Airman B lives with their family and two children.  One of their children develops a fever and body aches on 17 March.  Airman B contacts the MTF and is advised their child may have coronavirus and instructs the household to self-isolate. Airman B notifies their chain of command. Airman B and the entire family start to self-isolate for 14 days starting immediately, they do not go to the store for anything once they know a member of their household has symptoms.  Airman B’s household monitors for symptoms of a cough OR fever.  Airman B feels well until on 31 March (14 days after the start of the child’s symptoms and within the 14-day isolation period) they start to have a cough OR fever.  Airman B must continue self-isolation for another 10 days starting from when their symptoms started.  Airman B can now end self-isolation on 11 April if their symptoms have improved and they are without a fever for 72 hours without the help of medication.  Others in the household who had no symptoms of cough OR fever throughout the 14-day household isolation can finish self isolation on 1 April.  

Coughs are likely to persist for weeks after they start, this is not a reason to continue self-isolation.  If you have questions, contact your medical team or out-of-hours resources.

For more information on ending self-isolation see this guide from Public Health England here.

When to self-isolate:

you have a new symptoms of COVID-19

 OR

someone in your household has a new symptoms of COVID-19

OR

you have had close contact with an individual confirmed to have COVID-19

Close contact is defined as:

living in the same household

OR

direct contact with the case or their body fluids or their laboratory specimens, or in the same room of a healthcare setting when an aerosol generating procedure is undertaken on the case without appropriate PPE

OR

direct or face to face contact with a case, for any length of time

OR

being within 2 meters/6 feet of the case for any other exposure not listed above, for longer than 10 minutes

OR

being otherwise advised by a public health agency that contact with a confirmed case has occurred

prevention

There are things you can do to help stop germs like coronavirus from spreading: 

  • When outside the home, wear a cloth face covering in situations where it is difficult to keep 6ft (2m) of physical distancing or when in enclosed spaces with others from outside of your household.
  • Face coverings will be mandatory in shops/supermarkets within the UK as of 24 July, 2020. 
  • Outdoor exercise is encouraged daily. This should not be done with anyone other than those with whom you share a household. Ensure that you are using physical distancing from others. 
  • Work from home where possible.
  • Avoid using public transport or car sharing for anything other than essential travel (to/from work). Face coverings are required on public transport in the UK. Wash your hands or use hand sanitizer after using public transportation.
  • Avoid handshaking and high fives.
  • Always carry tissues with you and use them to catch your cough or sneeze. Then throw the tissue away and wash your hands, or use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap & water are not available.
  • Wash your hands often with soap and water. Use a hand sanitizer if soap & water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.
  • If you feel unwell, stay at home, do not leave the home.
  • Clean and disinfect frequently touched objects and surfaces in the home and work environment.

CDC does NOT recommend the wear of surgical or N95 facemasks for anyone other than medical personnel.  

SYMPTOMS

The CDC believes at this time that symptoms of COVID-19 may appear in as few as two days or as long as 14 days after exposure. Symptoms include:

Cough, difficulty breathing, shortness of breath, fever, chills, shaking chills, body aches, headache, sore throat, congestion/runny nose, new disturbances/loss of sense of taste or smell, nausea/vomiting, or diarrhea.

CIVILIAN PERSONNEL INFORMATION

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  • Weather and Safety Leave - May be authorized by organizational command, if an asymptomatic non-telework employee has been quarantined and isolated as a result of a federal, command, or public health official directive/advisory. Strongly recommend supervisors and timekeepers retain documentation (e.g. Public Health Official notice, organizational commander approval, etc.,) when utilizing admin leave for this reason. (ATAAPS: “LN” with subcode “PS”)
  • Sick Leave - Employees who are symptomatic and quarantined due to a federally identified communicable illness, such as 2019-nCoV, would use sick leave.

While NAF employees must be treated the same as APF employees in emergencies such as exposure to communicable diseases/influenza, procedures and guidelines may differ. Please refer to the posted DCPAS guidance and refer questions to NAF human resources office.

  • HQ USAFE-AFAFRICA intends to mitigate negative effects of a possible 2019-nCoV outbreak on LN employment as is consistent with applicable host nation laws and labor agreements.
  • Paid absence (IAW CTA II para 26) - May be authorized by organizational command, if an asymptomatic employee is not allowed in his/her workplace and no alternate place of work is provided. Strongly recommend supervisors and timekeepers have documentation when utilizing paid absence for this reason. CTA II, Art 26, Para 3.b. and 2.a. apply. (LNTAP: Pay code 004, reference code C263A)
  • Paid absence (IAW CTA II para 26) – In the case an asymptomatic employee is prohibited from working by order of a health authority, CTA II Art 26, para 3.a. applies. Retain all documentation from the health authority. (LNTAP: Pay code 004, reference code C263A)
  • Sick Absence - Employees who are symptomatic and identified as unfit for work with a communicable illness, such as 2019-nCoV, would follow the normal sick absence rules of engagement established in CTA II.

medical Contact information

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Public Health

  • 01480-844000

Primary Care

  • 01480-842273

Out-of-Hours NON-EMERGENT Assistance

  • 0800-028-3263 (MHS Nurse Advice Line) or NHS 111

Public Health

  • 01280-708024

Primary Care

  • 01280-708737

Out-of-Hours NON-EMERGENT Assistance

  • 0800-028-3263 (MHS Nurse Advice Line) or NHS 111

Public Health

  • +47 51 95 05 64

Primary Care

  • Contact your GP & +47 51 95 05 64

Out-of-Hours NON-EMERGENT Assistance

  • 00-800-4759-2330 (MHS Nurse Advice Line) or 116 117

Public Health

  • UK - NHS 111
  • Norway - GP AND Public Health at the installation nearest to you

Primary Care

  • UK - GP / NHS 111
  • Norway - GP

Out-of-Hours NON-EMERGENT Assistance

  • 00-800-4759-2330 (MHS Nurse Advice Line) 

OR

  • UK - NHS 111
  • Norway - 116 117

+(44) 20-8762-8384 (option 1)

Where to find updates