501st CSW Everyday Hero

RAF MOLESWORTH, United Kingdom--Master Sgt. Robert Manion, 423rd Communications Squadron, NCOIC Network Integration office, was named December’s 501st CSW Everyday Hero from the 423rd Air Base Group. Manion serves as the 423rd ABG telecommunications liaison to the 23-nation NATO Intelligence Fusion Centre. He provides maintenance oversight for a $6.5 million computer network that provides voice and data services to the 501st CSW Staff and the 423rd ABG. He recently led a 4-person maintenance team in response to the catastrophic failure of telephone switching equipment on RAF Alconbury. His team restored and programmed more than 90 phones and ran new lines. His efforts not only restored services to 100 customers but also brought RAF Alconbury into compliance with USAFE’s telephone network solution and saved the Wing $12,800 a year in contracted maintenance fees. (U.S. Air Force photo by Tech. Sgt. Chrissy Best)